Refund Policy
Submission of Withdrawal: Team withdrawals must be submitted in writing by emailing info@sportsgroup.melbourne including the reason for withdrawal.
Please ensure that if you need to withdraw the team it is done as early as possible to reduce the impact on other teams in the tournament.
Withdrawals received 4 weeks before the event will be eligible for a full refund, less a $50 administration fee per team.
Funds will be returned to the original credit card used at the time of registration unless otherwise advised.
After the 4-week cutoff, team fees are generally non-refundable.
Extenuating Circumstances: If there are extenuating circumstances, please email info@sportsgroup.melbourne outlining the circumstances why the team is withdrawing from the competition and the reason for requesting a refund.
Tournament management reserves the right to determine if extenuating circumstances apply based on the information provided.
*Please note that not having enough players due to individual withdrawals leading up to the event would not be considered extenuating circumstances.
Invoice Payments: Where the fees have been paid via invoice, the Team Manager will be required to provide bank details where you wish the payment to be made. Payments will be made within 2 weeks. The $50 administration fee still applies.
Post-Fixtures: Once fixtures are published, no refunds will be granted under any circumstances.
During or After the Event: No refunds will be provided for referee decisions, team expulsions, or other mid-tournament occurrences.
Entry fees are charged on a per-team basis.
How these fees are passed onto individual players is determined solely by the club or Team Manager. We will not provide refunds to individual players should they withdraw.
Please contact your Team Manager directly to discuss individual fee concerns or withdrawal arrangements.